Hotel de l'Opera Hanoi - MGallery - Luxury hotel - Hotel de l’Opera - MGallery Hanoi Photography & Videography Policy

Hotel de l’Opera - MGallery Hanoi Photography & Videography Policy


At Hotel de l’Opera – MGallery Hanoi, the privacy, comfort, and experience of our guests are our top priorities. To preserve a relaxing and respectful environment for all, we kindly ask that no unauthorized photography, video, or professional interviews be conducted in the hotel’s public areas — including the lobby, restaurants, bar, corridors, wellness outlets and other shared spaces.

Unsupervised filming or photography in these areas may inadvertently capture other guests without their consent or disrupt their experience.

For event guests, photography and videography are permitted only within the meeting space or foyer reserved for their event. Guests are fully responsible for any damage caused to hotel property during photo shoots or related activities. The hotel reserves the right to charge for repairs or replacements as necessary.

All professional photoshoots, filming activities, or interviews must be approved in advance by our Marketing & Communications team.

We thank you for your understanding and cooperation in maintaining the respectful and refined atmosphere of our hotel.

Should you have any questions or require further clarification, please contact our Marketing & Communications team at anh.hoang@accor.com.

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